IT Infrastructure Manager
Project Leader/ Project Manager | Bengaluru / Bangalore | 8-20 years
IT/ Computers - Software | itil, it infrastructure manager, infra,
Responsibilities • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements. • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use. • Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation. • Establish service level agreements with end users. • Provides “ownership” of problem thru final resolution. • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network. • Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts. • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts. • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. • Negotiate with vendors, outsourcers, and contractors to secure network products and services. • Assess, approve, and administer all equipment, hardware, and software upgrades. • Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers. • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on. • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems. Knowledge & Experience • Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc. • Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments. • Successful leadership experience of an infrastructure team. • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery. • Conversant with programming languages such as .Net, PHP. • Experience in interpreting the applicability of local and federal laws/regulations (including data privacy practices and laws) to company operations. • Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on. • Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles. • Experience installing network cabling and telephony systems.
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